The Professional Development Institute
Harvard University Global System
Harvard® Planner Group
Certificate of Completion
Value: 2 Continuing-Education Units (CEU)
Unique in North-America, this exclusive certificate is awarded to the participants who have successfully completed the Workshop “Exemplary Team-Leadership & Management-Skills: Mastering the Competencies and Applying Harvard University Global System™“

Workshop Certificate for Exemplary Team-Leadership & Management-Skills: Mastering the Competencies
				and Applying Harvard University Global System™

Video Testimonies

Participants’ Feedback
"Excellent workshop leader who concisely addressed concerns illustrating with real-world examples! Although I have been a manager for 18 years, I still found the seminar and course material useful."
Frank Tarbox
CTH Systems Inc.

"World-class seminar covering a broad range of topics in a coherent, organized presentation of value to anyone working in/or considering a career in management. Bravo!"
David Easton
Manager of Budget, H.R. Sector

"This is one of the best training courses I ever took. The practical cases, examples and skills of this program will help me improve the performance of my team and mine."
Alberto Hernandez
Engineering Manager
Avery Dennison

"Great course. Each day went more quickly than I expected. Dry? No Way!"
Rick Rayner
Program Officer
Assessment & Collections

"Excellent speaker and workshop. I will recommend the program."
Jennifer Farrell
Business Development Specialist
Veritaag Technology House

"An excellent course. Alain Martin was very dynamic and kept our attention every day."
André Martin
Section Head
General Chemistry and Organic Division
Patent Branch
Canadian Intellectual Property Organization

"Exceptional course - well worth the time and money. I will recommend it to my peers and training coordinator."
Dave Green
Finance Resource Management

"In just three days of training, I am leaving with a full spectrum of new ideas, a complete toolset and course materials that will serve me for years!"
Marie-Joëlle Dulude
Liaison Leader
University of Ottawa

"I would highly recommend this course to any new manager or leader! The acquired skills will help immensely in improving your effectiveness."
Michael Breen
Project Leader, Manufacturing Industries
Industry Canada

"PDI Seminars and Mr. Martin's expertise combine to provide aspiring and accomplished executives with valuable information, strategies and instruments for managerial excellence. The Professional Development Institute is a priceless catalyst for personal and career advancement."
Ozzie Logozzo
Director, Real Estate College
Ontario Real Estate Association (OREA)

"Alain Martin has a vast experience and a great capacity to transfer learning to participants. Bravo!"
Danny Coveney, Specialist
Training Simulation, Technical Operations
Nav Canada

"A very competent instructor; delivered an outstanding workshop... I plan to take further seminars with Mr. Alain Martin."
J. Kassis
Web Technical Specialist
Information Technology Services (ITS)

"Alain's Workshop on Leadership Development clearly demonstrated his deep understanding across a wide spectrum of disciplines relevant to the challenges today's leaders face globally. He has developed leadership and management tools which he openly shared with his workshop participants. These concepts and techniques relevant for all levels leadership can be implemented immediately and continuously. His course material was thought provoking, delivered in an energetic, warm and caring manner. Thoroughly enjoyable and highly recommended."
Naomi Peters
Executive Assistant to the President & CEO
K+S Potash

"Excellent workshop. I recommend it to every manager."
Francine Charette
Manager, Sports Canada

"The workshop leader kept my undivided attention throughout the three days."
Carole Durepos-Tremblay
Senior Assessment Officer, Finance & Procurement
National Capital Commission

"This course takes complex scenarios and provides concrete strategies for achieving success."
Mary Ann Kane
Project Manager
Correctional Services

"This course was extremely helpful filled with useful and practical information which I will use on a daily basis with each member of my team and my own manager."
Louise Rousseau
Manager, Corporate communications

"I have been on many seminars over the last 13 years. I have never met anyone (until Alain) that was able to relate his training to real-life examples. Great job!"
Philip Rizcallah
Research Coordinator, Fire Safety
Institute for Research in Construction, Engineering
National Research Council

"This seminar was very insightful. I'm looking forward to applying the practical knowledge learned. Great "real life" business examples!"
Caroline Paris
Director, Network Promotion
TV Ontario

"Great class involvement! The skills and tools acquired during this seminar should help us use our limited resources more effectively and effficiently."
John Stonier
Accident Investigator, Air Operations
Transportation Safety Board

"With a very experienced and captivating workshop leader, this course should be mandatory for all DND project managers and directors. It is grounded in the real practical world. It teaches you to keep the blinders off; and promotes thinking out of our sometimes self-centered box."
Sergeant T. Ernie-Parolin
Department of National Defense

"This workshop provided me with the fundamental tools to improve my skills ranging from leadership to time management."
Capt. Adele Boivin
Manager, Base Construction Engineering
Department of National Defense

From Participants in Other Events
"I was privileged to work with Alain Paul Martin at Harvard University, attend his lectures and provide technical support for his research on complexity reduction.

Alain cares deeply about the students he mentors, Harvard staff and his Advanced Leadership colleagues. He is passionate about social justice. His compassion for the less privileged is genuine. Candid to share his mistakes, he welcomes critical scrutiny of his work, listens, validates and acts on suggestions.

A model leader and educator with a touch of humility and captivating public speaker!"
Cochise Pearson, M.Ed.
Ivy Scholars Success

"Excellent colleague. Very dynamic. An asset in any team! Alain Paul is a plus!"
Josée Touchette, LLL, CPA-CMA, MBA
Chief Operating Officer
National Energy Board

"I have worked with Alain in many occasions to improve business strategy and execution, and coach my management team. I also attended his leadership and negotiation training program. A remarkable strategist with typical riguor and discipline of a professional engineer, he has helped me reframe et solidify positionning to deliver key business outcomes. Extremmely generous, committed to help and make a difference, he has part of the cream of the cream as business partner, collaborator and 'catalyst'. Great coach, I owe him a lot."
Gilles Morin
Export Development Canada

"Alain Paul Martin is a true authority on the subject of risk, complexity reduction and the transfer of universal skills. At some of the “darkest hours” in leading complex projects and managing global risks, I turn to Alain’s methodologies clearly laid out in his seminal book Harnessing the Power of Intelligence, Counter-Intelligence & Surprise Events. It is like the Physician’s Desk Reference for strategists and practitioners alike. Alain is a masterful public speaker and he captivated an audience of fellow HBS alumni and guests when I hosted him at the French Embassy. Alain receives my highest praise."
Dante A. Disparte
Founder and CEO at Risk Cooperative
Co-Author Global Risk Agility and Decision Making

New Manager & Team Leader Workshop
Mastering the Competencies and Applying Harvard University Global System Tools

Ottawa-Gatineau, Canada
January 21-23, 2019
March 25-27, 2019

New York
April 1-3, 2019

To Register, please call 1-800-HARVARD
International +1 819-772-7777. Thank you.
"Competence, commitment, selfless courage, caring, creativity, prudence, contextual thinking, acting with a conscience and treating everyone with utmost respect (not necessarily esteem) are the essence (or building blocks) of exemplarity, which should be like literacy and mathematics, of vital significance in early education.

Exemplarity in team leadership and self-leadership is the heart and soul of innovation, progress, excellence and good governance. And each leader is a critical player in the destiny of her/his organization or country and, in some cases, the world."

Excerpt from Alain Martin's upcoming book: Exemplary Team Leaders


The leadership role has never been an easy one and today it seems more difficult than ever, especially for new managers and team leaders who must deliver a high performance with limited authority. The leader's job is to get work done through others. Those “others”, then, in a very real sense, affect their leader's effectiveness. It becomes critical, in terms of each leader's career, to ascertain that the team members, peers and other stakeholders are working together at peak effectiveness. The focus of this workshop is how to motivate and deliver such peak performance while preserving the dignity and self-esteem of all involved.

This workshop is for new managers, team leaders and other professionals aspiring to management and who wish to gain practical skills and cutting-edge knowledge in leadership, team-building and managerial decision-making. As a participant, you will learn to mobilize, inspire and nurture talent; build allies and high-performing teams and set a gold standard for exemplary conduct through a resilient culture of quality excellence, innovation, on-going improvement, accountability, integrity, compassion, selfless courage and genuine self-leadership.


At the end of this workshop, you will acquire the proven skills to attract, empower, reward and retain talent, get commitment to a shared vision, delegate, bring out the best in others and lead your team to success. You will learn to recognize true priorities; assume responsibility and accountability; manage risks; diagnose and improve your ability to address problems and conflicts; value diversity; build a culture based on trust and mutual respect; inspire; mentor and act as a role model for others. You will take home new ideas, proven Harvard® tools and sound timesaving skills, most of which are unavailable elsewhere.


1. Neglected Issues in Managing and Leading Teams

  • Introduction: Three counterintuitive lessons most leaders ignore at their peril
  • Fundamental drivers of excellent decisions and policies
  • How to validate goals and prevent errors
  • Practical team exercise and interactive feedback
  • Setting priority and urgency: Theory and best practices to tackle pervasive challenges
  • How to apply collaborative and soft power and other constructive instruments of influence and control
  • Why evidence, logic and reason should, as a first choice, always prevail over power and even authority to enforce decisions. The role of authority as a deterrent.
  • Illustrations from participant's contexts and class discussion

2. Profession Team Builder: Key Success Factors

  • Leadership knowledge (not necessarily diplomas), skills and much more
  • Guided teamwork exemplarity within our reach
  • How to forge exemplary team leadership in context
  • Essential team-building and management skills

3. Prepare Your Team to Succeed Beyond Measure

  • Team and leader roles: 6 keys to compatibility
  • How to concurrently improve interpersonal relations and team performance
    • FIRO-B psychometric exercises and interpretation on personal growth
  • How to assign clear roles and prevent serious conflicts
  • Teamwork: Harvard® Responsibility & Accountability Chart
  • How to reduce usual delays in getting approvals

4. How to Motivate, Delegate and Empower Teams

  • From theories to best practices: From Schein and Katz to Gander
  • Motivating former peers, newcomers and old hands
  • How to delegate, empower, control and get results
  • Practical lessons from high-achieving team leaders

5. Management of Change for Top Performance

  • Richard Beckhard's psychology of resistance to change
    • Underlying causes matter including normalization of deviance
    • What should change and in what sequence
    • Changing attitudes and behavior: Do's and don'ts
  • Turning resistance into a force for good
  • How to orchestrate positive and irreversible change

6. Conflict Prevention, Diagnosis and Resolution

  • How to discuss complaints with your team and others
  • Conflict diagnosis and resolution road map

7. Managing Difficult Situations and Hostile People

  • Teamwork on passive, resistant or openly hostile people
  • How to nurture the misguided to take the high road
  • How to firmly discipline without adverse effects

8. Managing Time and Organizing Your Team

  • How to set priorities and schedule your week and day
  • How to get and stay organized: Practical tools & tips
  • Managing interruptions: Demonstration and practice
  • 25 tips to effective e-mails and higher productivity

9. How to Conduct 360° Performance Reviews

  • Two exercises: Sensitive performance reviews
  • Practical tips for successful review meetings
  • Managing nine staff reactions: Current best practices
  • How to praise, reward, and share negative feedback

10. Inspiring Models of Exemplary Team Leaders


A Harvard Fellow (Advanced Leadership) educated in the science and practice of strategy, negotiation and team leadership (Harvard Business and Law Schools, Concordia, MIT), Alain Martin is a multilingual professional speaker on exemplary leadership, negotiation and skills to boost innovation quality, capacity, velocity and usability.

A board member in the USA, Canada, Europe and Japan, Alain works mostly behind the scene coaching executives, team leaders, scientists, negotiators, marketers, lawyers, intelligence analysts and executive assistants. An inventor who held patents (USA, Canada, Japan), Alain is the Chief Architect of Harvard University Global System (HUGS), the innovative framework and practical toolkit applied in strategy formulation, principled negotiation, risk and project management, personal time management, team productivity and product/service incubation, design, prototyping, development, production, value extraction and client retention.

Alain Paul Martin, Workshop Leader Alain has advised two prime ministers of Canada (4 years), the UNESCO’s Director General, the CEOs of biotechnology firms (BiokPlus), APOC’s CEO, Desjardins (the world's second strongest bank according to Bloomberg) for 10 years. He held risk- and IT-management positions at Du Pont, Bombardier, Domtar and CBC-SRC. He was twice a faculty member at the University of Quebec where he taught negotiation and change management in the M.Sc. and MGP Project-Management programs.

Alain led assignments where sensitive multipartite negotiations were of paramount importance, including: (a) the incubation of the Canadian Food Inspection Agency with Dr. Brian Morrissey; (b) a brainstorming retreat with Health-Canada’s executives and medical professionals to prepare a risk-management strategy nine months before Mad Cow was diagnosed in Canada; (c) a proposal to the Prime Minister on defusing the growing tensions between Canada and its Asian trade partners, particularly Japan, following the discovery of mad-cow disease in Alberta; (d) the merger of five agencies mandated to protect investors, maintain the integrity of securities markets, and regulate financial institutions in Quebec; (e) the creation of a trilateral cooperation network to mobilize Canadian talent and know-how with petrodollar financing (Kuwait, Abu Dhabi) for the benefit of the poorest nations in Asia and Africa; (f) coaching leaders of the First Nations in British Columbia and those of the Sakha (Yakutia) Republic to apply principled negotiation in resolving critical issues with their respective federal governments.

Alain has worked with Boeing, Boliden, Bombardier, Cap-Gemini, Desjardins (banking, insurance), E.ON (wind energy), Foro de Excelencia (Spain), France Loisirs, GE (USA, Canada, Europe), Skanska, Textron’s Bell Helicopters and governments. He led seminars for IEEE, PMI, operations-research societies (INFORMS, CORS), the Ivy-League’s Leadership Summit at Harvard, and Japan’s Engineering Advancement Association, METI, APEO, the last two International Forums of Excellence in Spain and the UN University in Tokyo. Early in his career, Alain led international capital projects ranging from inter-city microwave links to roads and bridges, funded by CIDA and the World Bank.

In mining, oil and gas, Alain advised the government on large-scale risks in Canada’s North and Arctic (2014-16) and continues, for years, to counsel executives and scientists of Teck’s Applied Research & Technology on strategy and project management.

Alain was selected as a 2012 Harvard Fellow in Advanced Leadership (ALI) with peers committed to address important issues including the environment, health, education and governance. During his fellowship, Alain honed his expertise in large-scale risks, mentored and delivered leadership seminars to Harvard University’s and other Ivy-League’s students and led the incubation of a complexity-reduction lab.

A current member of Harvard Faculty Club, Alain graduated in Commerce (Quantitative Methods) from Concordia University and is a Harvard Business School’s alumnus in entrepreneurship (OPM, 1997-1999). He fine-tuned his skills in management of change and social psychology at MIT and the Gestalt Institute of Cleveland. He is also certified to teach negotiation in the corporation by Harvard Law School where he was privileged to learn from Robert Mnookin, Lawrence Suskind, Bill Ury, Bruce Patten and the late Roger Fisher.

Recognized by the Project Management Institute (PMI) for “his outstanding contribution to the state-of-the-art of project management”, Alain was also honored by the Presidents of Harvard University and Harvard Alumni Association for his “Leadership, Vision and Service” to Harvard community. He is the author of the book titled “ Harnessing the Power of Intelligence” which was recommended by leading scholars, corporate executives and the competitive-intelligence community in Fortune 100 companies, the Chief of the Defence Staff of the Canadian Forces and the Office of the Chairman of the Joint Chiefs of Staff of the US Department of Defense. Building exemplary teams and leaders is the subject of Alain’s upcoming book.

Alain’s pro-bono work focuses on funding and providing advice to advance health, education and poverty reduction. He is a founding sponsor of Roger Fisher House, a conflict-resolution catalyst that is now part of Mercy Corps. He is an Advisory Board Member of both Social Hearts (Japan) and New York’s Build Academy for global education in architecture, engineering and construction. Inspired by Drs. Jim Kim and Paul Farmer, Alain led the creation of Partners in Health Canada by mobilizing resources to (a) incorporate PIH as a charitable organization; (b) link PIH to strategic allies and philanthropies; (c) host funding events and (d) manufacture and deliver a fuel truck for PIH clinics in Haiti. He led funding projects for the victims of Haiti’s earthquake, Japan’s Tohoku earthquake and tsunami and Hurricane Sandy (with the support of French Embassy in Washington). He also orchestrated initiatives for CHEO Children’s Hospital, Food Banks, Canada Without Poverty and led three times Harvard’s Global Month of Service.

Workshop Leader’s Endorsements

"Alain Paul Martin has a long and valued association with Teck Metals Ltd We believe that Alain’s teachings go far beyond the typical project management focus on scope, schedule, cost, and, sometimes, quality. Alain delves into topics that project managers working with complex topics or program managers dealing with multiple complex and often inter-related projects need to know about and must become skilled at to be successful. These teachings are supported by tools that we and our teams use on a regular basis to move ideas and concepts into well-defined projects that can be managed with conventional project-management tools."

Rob Stephens, PhD, Director
Applied Research & Technology
Teck Metals Ltd.

Note: Teck is Canada's largest diversified resource firm.

"For several years, our teams have successfully applied, the unique framework and Harvard University Global System tools learned during his workshop. The method was successfully used to orchestrate the turnaround of North-America's fastest growing casualty-insurance company, and subsequently, to craft a vision and strategic direction of Desjardins, a $75 billion financial institution... For example, I always use the Factional Analysis Grid to assess each party's interests in high-stake negotiations."

John Harbour
President, Desjardins (ret'd)


"Mr. Martin tirelessly invests his energy to leverage his successes and networks into solutions that have a direct, positive impact on the poor… Mr. Martin’s management background and extensive experience in advising global leaders, alongside his motivation to eradicate poverty and its ill effects, qualify him to make a uniquely valuable contribution to addressing inequity on a societal level. With demonstrated skills in entrepreneurship, negotiation, and issue analysis, he is precisely the sort of thoughtful, versatile leader we need to advocate on behalf of the poor and underserved."

Prof. Paul E. Farmer, MD, PhD
Chair, Global Health & Social Medicine
      Harvard Medical School
Chief, Global Health Equity
      Brigham and Women’s Hospital
Co-founder, Partners In Health

"I have worked with Alain Martin on many occasions to improve business strategy and execution, and coach my management team. I also attended his leadership and negotiation training programs. A remarkable strategist with the typical rigor and discipline of a professional engineer, he has helped me reframe and solidify our strategy to deliver key business outcomes. Extremely generous, committed to help and make a difference, he is the cream of the cream as a business partner, a collaborator and a catalyst. Great coach, I owe him a lot."

Gilles Morin
Vice-President, Export Development Canada



Fees include books, hand-outs, road maps and other course materials of exceptional value (see above), and a daily continental breakfast plus hot and soft drinks during the morning and afternoon pauses, but exclude hotel accommodation (if required).
  • 2.5 days: Regular fees: $1395; Government: $1345; Group fees for 3 or more participants: $1295 per person.
  • 4.5-day Option: Regular fees: $2395; Government: $2345; Group of 3 or more participants: $2295 per person.
    This option includes the workshop titled "Exemplary-Team Leadership & Management Skills Workshop, Part II".
    How to register: Register online or call us (9 AM - 5 PM EDT) at +1 819-772-7777. Toll free in the USA and Canada: 1-800-HARVARD.


We deliver in-house versions of this workshop worldwide to business and governments, NGOs and bar associations and other societies. We would be delighted to work together with your team anywhere. Ask us for a proposal based on the number of participants, the seminar duration and a selection of cutting-edge course materials and case studies most applicable to your environment.

Our fees are most reasonable. If required to support your request, we would provide supporting evidence for service fees recently billed to governments and companies.

The travel expenses for seminar leaders are on cost-recovery basis. They include airfare, ground transportation, meals, gratuities, airport taxes and hotel accommodation. There is no travel expense for seminars held in the cities of New York, Boston, Cambridge and Ottawa where we hold regular public workshops. If applicable in your jurisdiction, sales and value-added taxes (HST and PST or VAT) are extra.

The client is responsible for the conference room, audio-visual materials including 2 flip charts, an 8x8 feet projection screen, internet access, a digital projector for PowerPoint presentations and a laptop computer (as a back-up machine). We also recommend round tables, each seating five participants, in a crescent arrangement, to face the workshop leader.


The dress code is business casual at your discretion. Trust your judgment. When unsure, err on the side of caution. If overdressed, you can remove a tie or a jacket and roll up your sleeves. Members of the Canadian Forces and the U.S. defense community can, at their discretion, either dress casually or keep the uniform.

You will be reminded the first day to dress the way you feel most comfortable for a photo session the next morning.

Although every effort will be made to ensure a pleasant learning environment including a suitable temperature, we recommend you bring a sweater or a jacket to the classroom as individual comfort zones differ and sudden variations in the weather can temporarily affect air conditioning.

Also please kindly refrain from using strong fragrances during the session in order to accommodate your fellow participants who suffer from asthma.


This workshop provides universal skills that are in high demand as pre-requisites for excellence in every leadership and professional position. When these skills are acquired at a reputable institution like ours, they will stand out on your CV, as a notable accomplishment.

For us, that is necessary but not sufficient, as we want you also to excel in the workplace so we can succeed with you. To this end, you will be armed with cutting-edge knowledge, practical skills, sound techniques and Harvard University Global System™, the finest framework and toolkit for high achievers. And with our outstanding faculty of distinguished workshop leaders who combine graduate-level teaching in leading universities with ongoing international field practice, we aim to help you gain and maintain no less than the competitive edge.

To prevent misrepresentation and maintain the trust in the marketplace, we also count on our participants who are certified to have successfully completed this workshop to be rigorous in including it in their resumé exactly as indicated below, either in multiple lines or in a single contiguous string.

Exemplary Team-Leadership & Management-Skills Workshop
Mastering the Competencies and Applying Harvard University Global System Tools
City and date, e.g. New York, June 19-21, 2017
Optional lines: Add the workshop leader and/or the provider:
Led by Alain Paul Martin
The Professional Development Institute

USA  Cambridge, MA, USA. 1-800-HARVARD or +1-819-772-7777
Monday through Thursday: 9 AM to 4:00 PM, EDT. Voicemail: 24 hours 7 days
Canada  Ottawa, ON, CANADA.
International  Worldwide Order Center & Main Training Campus: 70 Technology Boulevard
Gatineau, QC J8Z 3H8 CANADA.  1-800-HARVARD or +1-819-772-7777
Monday through Thursday: 9 AM to 4:00 PM, Eastern Time. Voicemail: 24 hours 7 days
Agendas Harvard et instruments de gestion Harvard en France: D´┐Żmarche Harvard University Global System  European Distribution Centre for Harvard Planners: WH Smith, 248, rue de Rivoli, Paris,75001
Dorothée Ben Tahar: +33 1 44 77 88 99 Extension 1 (Stationery). Concorde Metro Station.

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