Learning Objectives
The leadership role has never been an easy one and today it seems more difficult than ever, especially for new
managers and team leaders who must deliver a high performance with limited authority. The leader's job is
to get work done through their team and peers, among others; who, in a real sense, affect their
performance. It becomes critical, in terms of each leader's career, to ascertain that the
team members, peers and other stakeholders are working together at peak effectiveness. The focus of this workshop
is how to motivate and deliver such peak performance while preserving the dignity and self-esteem of all involved.
This workshop is for new managers, team leaders and other professionals aspiring to management and who wish to gain practical skills and cutting-edge knowledge in leadership, team-building and managerial decision-making. As a participant, you will learn to mobilize, inspire and nurture talent; build allies and high-performing teams and set a gold standard for exemplary conduct through a resilient culture of quality excellence, innovation, on-going improvement, accountability, integrity, compassion, selfless courage and genuine self-leadership.
Workshop Benefits
At the end of this workshop, you will acquire the proven skills to attract, empower, reward and retain talent;
get high commitment to a shared vision; delegate; bring out the best in others; and lead your team to success. You will
learn to recognize true priorities; assume responsibility and accountability; manage risks; diagnose and improve
your ability to address problems and conflicts; value diversity; build a culture based on trust and mutual respect;
inspire; mentor and act as a role model for others. You will take home new ideas, proven Harvard®
tools and sound timesaving skills, most of which are unavailable elsewhere.
Detailed Outline (2.5 days - 2 CEU)
1. Neglected Issues in Managing and Leading Teams
2. Profession Team Builder: Key Success Factors
3. Prepare Your Team to Succeed Beyond Measure
4. How to Motivate, Delegate and Empower Teams
5. Management of Change for Top Performance
6. Conflict Prevention, Diagnosis and Resolution
7. Managing Difficult Situations and Hostile People
8. Managing Time and Organizing Your Team
9. How to Conduct 360° Performance Reviews
10. Inspiring Models of Exemplary Team Leaders
Faculty Leader: Alain Paul MARTIN
I am CEO of PDI (
www.eharvard.org/pdi), a global catalyst at the intersection of innovation, principled
leadership, governance and strategy.
I am concurrently the Chief Architect, Harvard University Global System™
for which my firm has a worldwide-trademark license from Harvard University; and which comprises
cutting-edge instruments for managing innovation and performance-improvement projects. I led the
discovery and development teams of this system, which was originally used by Skanska in Sweden;
then the U.K., Germany, Finland and Saudi Arabia to manage capital projects ranging from a million to a multi-billion
dollar budget.
I am a 2012 Harvard Fellow, Advanced Leadership and a 1997-99 Harvard Business School's entrepreneurship alumnus (OPM). I graduated in Commerce (Quantitative Methods) from Concordia University in Montréal; and studied advanced technology in Lille (France) with internships at Peugeot, ARD National TV Network (Berlin), the University of Ottawa (Particle Physics) and Carleton University's Hydrodynamics Lab.
I acquired skills in system thinking and deep change management at the MIT
Sloan School of Management and the Gestalt Institute of Cleveland (GIC), and mediation and advanced negotiation
for lawyers, at Harvard Law School from which I am certified to teach negotiation in corporations.
Lifetime learning is integral part of my mission and priorities
(see my CV's page 4
on Education and Continuous Learning).
I led the creation of Radio Canada's (CBC) news-equity system to improve the impartiality of the delivery of news and public-affairs' programs, across six time zones, especially during elections, when accuracy and timely reporting are sine qua non conditions for transparency and effectiveness. Building on my experience at Germany's ARD in Berlin and knowledge of counterparts in democratic countries, I led the creation of Radio Canada's (CBC) news-equity system to improve the impartiality in the delivery of news and public-affairs programs, across six time zones; especially during elections and other critical times, where accuracy and timely reporting are sine qua non conditions for transparency and effectiveness. The operations-research based system also served to mitigate the national broadcaster's liability risks (especially in the protection against frivolous suits) and the independence critical to CBC's core mission. In 2019, under the guidance of Dr. Irene Porro, Framingham State University's Director of the Christa Corrigan McAuliffe Center for integrated Science Learning, I prepared and led a workshop, for leaders and educators of Massachusetts' school boards and schools. Building on my research at Harvard, the program focused on the applications of system thinking in the education of science, technology, engineering and mathematics (acronym STEM), enhanced by a decision-support module ("STEM+D") with interdisciplinary applications; centering on increasing the science capital (Pierre Bourdieu), reducing complexity and learning to build trust and consensus. Thus, teachers can now gradually prepare K-12 learners to:
People with serious character flaws strive on spreading misinformation among the unwary, who may suffer from empathetic-listening deficit, fear, normalization of deviance, codependency and/or asymmetries of decision-making know-how. Much of their flaws can be traced to parental and early-education deficits. Higher-education establishments can reinforce positive values and related behavior; but face an uphill battle with dishonest, prejudiced, self-centered and morally-corrupt students. That is why the above decision-literacy module (D) gradually addresses the K-12 critical need for empathy, the high moral ground, rigor, candor, humility and constructive dialogue to build trust and consensus. Acquiring such a proficiency, at least on validity testing, is lofty and overdue. These skills also accelerate STEM learning by opening the young minds to the immense applications of decision-making instruments and the deeply-rooted differentiation-integration (Lawrence-Lorsch) synergy of the four traditional disciplines to meet each learner's specific needs. Active in civil society, I mentor on crafting the NGO sextet of critical success factors (equity, solidarity, leadership, innovation, funding and governance). The purpose is to prevent and combat poverty and exclusion; and advance social justice, public health and STEM+D education. Inspired by Drs. Paul Farmer and Jim Kim, I led the creation of Partners in Health Canada to harness Canadian generosity for the public health of the poorest of poor. I led the funding for CHEO children's hospital, food banks, Canada Without Poverty, an earthquake and Japan's Tðhoku Tsunami victims. Supporting the American Red Cross for Sandy-Superstorm victims, we teamed-up with the French Embassy, Washington (DC) area's alumni clubs (Wharton, Chicago, HBS and Harvard) and the French-American Chamber of Commerce. I am recognized by the president of Harvard University for my "Leadership, Vision and Service" and the Project Management Institute for my "outstanding contribution to the state-of-the-art in project management". I am also a recipient of an award from Bombardier-Aerospace/Canadair and a Certificate of Merit from the Canada Awards for Excellence. I am a founding member of Harvard University's Advanced-Leadership (ALI) Coalition and a former president of two Harvard University clubs. I held memberships with Harvard Faculty Club, the Sierra Club, the Agile Alliance, the Association of Computing Machinery, HBS Club of New York, the Société mathématique de France (SMF) and the Jeunesses musicales de France (JM France). I am a founding sponsor of Roger Fisher House, a conflict-resolution catalyst that is now part of Mercy Corps. I am an Advisory Board Member of both Social Hearts (Tokyo, Japan) and New York's Build Academy which focuses on urban infrastructure, diversity, smart cities and sustainable and resilient design. I authored articles on strategic policies and the book titled "Harnessing the Power of Intelligence, Counterintelligence & Surprise Events" which was recommended by leading scholars, corporate executives and the intelligence community. I am currently preparing, for 2021, the publication of the second edition of: "Value Incubation Foresight: Managing High-Stake Events and Stakeholder Engagement in Business, Government and Geopolitics". For details about my education and executive development, please see page 4 at www.eharvard.org/martin/martin.pdf. ™ Harvard University Global System was developed independently of Harvard University and is under trademark license.
Tuition Fees and How to Register
Fees include books, hand-outs, road maps and other course materials of exceptional value (see above), and a daily continental breakfast plus hot and soft drinks during the morning and afternoon pauses, but exclude hotel accommodation (if required).
Workshop Locations and Hotel Accomodation
Bring This Webinar to Your Organization
We deliver private versions of this webinar worldwide to business and governments, NGOs and bar
associations and other societies. We would be delighted to work together with your team anywhere. Ask us
for a proposal based on the number of participants, the seminar duration and a selection of cutting-edge
course materials and case studies most applicable to your environment.
Our fees are reasonable. Sales and value-added taxes (HST and PST or VAT) are extra. The client is responsible for the conference room and audio-visual materials.
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"Exemplarity in team leadership and self-leadership is the heart and soul
of innovation, progress, excellence and good governance. It takes a critical mass of exemplary leaders to
mobilize, build and deploy exemplary teams. Together, they can build allies and move forward their organization,
a country and, in
some cases, the world."
The building blocks of "exemplarity" are competence, commitment, selfless courage, caring and solidarity, creativity, prudence, contextual thinking, acting with a conscience and treating everyone with dignity (utmost respect, not necessarily esteem) for a mission worth pursuing. Considering its significance, exemplarity should be taught and practiced in early education, like literacy and mathematics.
"Excellent workshop leader who concisely addressed concerns
illustrating with real-world examples! Although I have been a manager
for 18 years, I still found the seminar and course material useful."
"World-class seminar covering a broad range of topics in a coherent,
organized presentation of value to anyone working in/or considering a
career in management. Bravo!"
"This is one of the best training courses I ever took. The practical
cases, examples and skills of this program will help me improve the
performance of my team and mine."
"Great course. Each day went more quickly than I expected.
Dry? No Way!"
"Excellent speaker and workshop. I will recommend the program."
"An excellent course. Alain Martin was very dynamic and kept our
attention every day."
"Exceptional course - well worth the time and money. I will
recommend it to my peers and training coordinator."
"In just three days of training, I am leaving with a full spectrum
of new ideas, a complete toolset and course materials that will serve
me for years!"
"I would highly recommend this course to any new manager or leader!
The acquired skills will help immensely in improving your effectiveness."
"PDI Seminars and Mr. Martin's expertise combine to provide aspiring
and accomplished executives with valuable information, strategies and
instruments for managerial excellence. The Professional Development Institute
is a priceless catalyst for personal and career advancement."
"Alain Martin has a vast experience and a great capacity to transfer
learning to participants. Bravo!"
"A very competent instructor; delivered an outstanding workshop... I
plan to take further seminars with Mr. Alain Martin."
"Alain's Workshop on Leadership Development clearly demonstrated his deep understanding across a wide spectrum of
disciplines relevant to the challenges today's leaders face globally. He has developed leadership and management tools
which he openly shared with his workshop participants. These concepts and techniques relevant for all levels leadership
can be implemented immediately and continuously. His course material was thought provoking, delivered in an energetic, warm
and caring manner. Thoroughly enjoyable and highly recommended."
"Excellent workshop. I recommend it to every manager."
"The workshop leader kept my undivided attention throughout the
three days."
"This course takes complex scenarios and provides concrete strategies
for achieving success."
"This course was extremely helpful filled with useful and practical
information which I will use on a daily basis with each member of my team
and my own manager."
"I have been on many seminars over the last 13 years. I have never met
anyone (until Alain) that was able to relate his training to real-life examples.
Great job!"
"This seminar was very insightful. I'm looking forward to applying
the practical knowledge learned. Great "real life" business examples!"
"Great class involvement! The skills and tools acquired during this
seminar should help us use our limited resources more effectively and
effficiently."
"With a very experienced and captivating workshop leader, this course
should be mandatory for all DND project managers and directors. It is
grounded in the real practical world. It teaches you to keep the
blinders off; and promotes thinking out of our sometimes self-centered
box."
"This workshop provided me with the fundamental tools to improve my
skills ranging from leadership to time management."
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