Hands-on Workshop
Practical Time Management + Team Productivity Skills
with Harvard University Global System
for Delivery Inside Your Organization
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Smart time-management and team-productivity skills are behind every successful career and
high-performing organization. Don't let competing priorities, tight deadlines, meetings,
e-mails and interruptions derail your growth, impair your team performance and lead to stress
and burnout.
Indeed, working under tight deadlines has never been easy and today it seems more difficult
than ever. Despite your best efforts to do a superior job and lead a rewarding life, you may be
overwhelmed by endless change and competing priorities. Far more than intuition and business
acumen are required to get organized, do a superb job the first time and sort out the good
from the bad projects, calls, e-mails, paperwork, impromptu meetings, drop-in visitors and
constant interruptions. In this hectic climate, no one is immune to time wasting. Without
adequate skills, your performance suffers, giving rise to stress and conflict both at home and
at work. You need more than techniques to reverse this trend. Get the Harvard road map, skills,
best practices and cutting-edge tools that are critical to the success of decision makers and
professionals in leading organizations.
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WORKSHOP OBJECTIVES
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This workshop provides you with the current knowledge and competencies to allocate your scarce
time effectively in order to excel in your profession and get the best out of your team, peers
and manager(s). The focus is on practical skills, tools and techniques to maximize collective
gains in effectiveness and productivity.
You will be able to tackle the deeper causes of time wasting, regain control over your agenda,
focus on important issues, and achieve the vital balance that is necessary for inner peace.
Your ability to cooperate with your customers, peers, managers and your own team will improve.
You will also be prepared to prevent crises and harness the untapped opportunities brought
about by the power of new technologies. You will have ample opportunity to practice with each
planning and control instrument. You will take home new ideas, proven tools and sound
timesaving skills, most of which are unavailable elsewhere.
You will gain no less than 45 working days per year in time savings or their equivalent in
increased productivity. Planners and software products will be the subject of a very brief
session. The focus will be more on the skills of lasting value and which are considered
essential to sustain a leading edge.
The specific objectives of this workshop are to acquire the skills and tools to:
- Validate where your time actually goes (based
on facts not perceptions)
- Set and negotiate goals and priorities in
partnership with management, your team and important stakeholders;
- Organize your day and manage time including
deadlines, e-mail, voice mail, meetings, drop-in visitors and time-wasters;
- Manage difficult people and awkward situations
using Roger Fisher's principled negotiation framework;
- Make your manager(s) and staff (if any) more
effective; improve working relationships; assume more leadership and managerial
responsibility without the benefit of authority;
- Clarify the role of everyone in your team and prevent
role conflict with demanding clients and other stakeholders;
- Make your job more meaningful, build trust, and
take charge of your growth and career plans.
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PREWORK
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Without facts, performance improvement is merely an academic exercise. We therefore need
your help to:
1. Sample what you do. Please select two random
non-contiguous working days and record everything you do on these days indicating the time and
duration of each task. Bring the log to the seminar where you will have a practical
opportunity to focus on your goals.
2. Think of three time-management challenges
you face (interruptions, delegation, meetings, scheduling, e-mail, teamwork). Note important
details (issue frequency, people involved, current response).
3. Complete the pre-readings on mission, goal
setting and validity testing, priority and urgency, managing interruptions, delegation and team
leadership.
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PROGRAM LEADER: A. P.MARTIN
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Alain Paul Martin coaches team leaders, executives and intelligence analysts and teaches
strategy, risk management, negotiation and leadership. His experience includes the turnaround
of a national financial institution and the management of projects ranging from airport
security, and e-business strategy for a multi-billion dollar client, to the evaluation
of TV coverage of major news events at the CBC. He has advised the Director General of
UNESCO on restructuring and renewal, and has served as executive member of the non-partisan
Committee of The Prime Minister of Canada on Government Reform. His presentation titled
"Building a Great Nation and Governing in a World of Surprise Events" was attended by the Prime
Minister of Canada, Cabinet ministers and legislators, among others.
He led the most advanced risk management workshop for senior managers, team leaders and
engineers in the nuclear-power generation industry (OPG, B&W, AECL). He also advised a task
force integrating into a single organization five agencies mandated to protect investors,
maintain the integrity of the securities markets, and regulate financial institutions.
Mr. Martin's clients include Boeing, Boliden, Bombardier, EDC, GE, Cap-Gemini, GM, Hilton,
MetLife, Procter & Gamble, Skanska Cement of Sweden, Ontario Power generation, The Association
for Science and Technology in China (CAST), the Swedish Employers Council, The Engineering
Advancement Association of Japan, telecom companies, governments and NGOs.
An alumnus of Harvard Business School and a recipient of patents and innovation awards, Mr.
Martin has invented the Harvard Business Planner and developed Harvard University Global
SystemT - a practical framework comprising management tools and road maps on human
intelligence, issue analysis, strategy, risk and project management. He has also been
recognized by the Project Management Institute (PMI) for "his outstanding contribution to the
state-of-the-art of project management".
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DETAILED OUTLINE: 2 DAYS, VALUE: 1.5 c.e.u.
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1. The Complete Road Map to More Quality Time
for Managers, Secretaries and other Professionals
- Essential steps to conserve, control and make time
for what matters the most
- Griessman: The secrets of
the greatest achievers
2. Balance, Competing Priorities & Deadlines
- How to set mission and clear priorities
- How to validate goals and assess urgency
- How to focus on what really matters
- How to achieve balance in managing time
3. Personal Organization - Scheduling Your Day
- How to set reasonable deadlines
- How to control your day & focus on high-return
tasks
- How to work in an open-office environment
- Open-door policy: Do's and don'ts
- The quiet hour: How to make it happen
4. How to Reduce Workload & Work Smarter
- Working smarter not harder: Counter-intuitive
drivers
- 10 ways to secure greater control over your agenda
5. Communication & E-mail
- Practical tips for telephone, voice and e-mail
- Reading skills: Best practices from broadcasting
and medicine
- Videoconferencing and groupware productivity
6. How to Control Major Time-Wasters
- How to control drop-in visitors, interruptions
and telephone calls
- The Internet: Tips to avoid wasting time online
- Dealing with other major time-wasters:
Paperwork, equipment and working tools
7. Meetings & Teamwork
- How to run effective meetings and focus on
collective gains
- Best practices first hand
8. Personal & Team-Productivity
- The Harvard framework and practical tools for
high achievers
9. Managing Your Boss
- How to pull together to build a winning team
- How to collaborate and compensate for each
other needs
10. Implementation Issues
- Interventions to prevent procrastination
- How to manage team and family resistance to
change
11.Managing Stress & Avoiding Burnouts
- How to reduce your stress and paperwork and
fully enjoy life
- Herb Shepard: Essence of a Proactive Life
12. Practice
- Exercises, group discussions
- Personal action plan for the next 90 days
13. Synthesis & Conclusion
- What to keep in mind to deliver value every day
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METHODOLOGY
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The workshop tools and time-management framework have been proven and are applied both in
North America and abroad. Some of the tools are registered under Harvard University Global
System trademarks. This framework consists of practical instruments (road maps, working
templates) essential to define work, validate objectives, define responsibility and role,
diagnose conflict and improve personal effectiveness and team productivity.
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COURSE MATERIALS
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Following is a list of the unique course materials that are invaluable in accelerating the
learning process and the acquisition of lasting skills:
- The pre-readings from A. P. Martin's papers on
mission, goal-portfolio setting and validity testing, priority and urgency, managing
interruptions, delegation and team leadership.
- The main workbook covers the agenda and provides
supplementary papers and time-management references. In addition, two books on time
management, life and career planning will be provided: Herbert Shepard's Essence of a
Proactive Life, and A. P. Martin's Bringing Time to Life - 120 Practical Tips for
Managing Your Time and Enjoying Life. The objective of these course materials is
to keep the participants current and growing professionally at their own pace long after the
seminar.
- Individual hand-outs include three Harvard
work-improvement templates (checklists) for running effective meetings, auditing
individual performance, and clarifying roles between clients, team members,
project leaders and other decision-makers and their support staff.
- Three management road maps (Harvard University
Global System) feature a step-by-step framework for planning (value creation) and execution
(value extraction), time management and risk mitigation. The Harvard Time Management Road Map
details the annual, monthly, weekly and daily tasks considered essential to high achievement.
With a novel and original 3D design, these laminated 22 x 34" road maps remind the users
constantly of the most important questions in time and risk management. When kept in sight,
they help users reduce the workload and focus on what really matters by paying attention to
details that count without losing track of the big picture.
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ASSUMPTIONS AND EXCLUSIONS
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- In order to prepare for the
session and maximize individual and team benefits, it is important that
the participants complete the pre-readings, get a head start and be more
comfortable with the program content and terminology.
- Two weeks before
the session, the workshop leader will call several participants, selected
randomly, to validate expectations and the completion of the pre-readings.
- The program does not cover software
products or writing and presentation skills. The focus is on the skills of lasting value and
which are considered essential to sustain a leading edge.
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PROGRAM COST
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The cost for preparing and delivering the workshop is broken down as follows:
- Fixed speaker fees as posted at
executive.org/inhouse. This amount also includes the
rental of two training videos (Managing Difficult People, Running Effective Meetings).
- The course material cost, at a special discounted
price. These include the main workbook, two published books, three Harvard road maps and the
hand-outs.
- Speaker travel expenses, on cost-recovery basis,
including airfare, hotel accommodation, local transportation and meals.
- Course material delivery.
Taxes are extra where applicable.
The client is responsible for the conference room, audio-visual materials including 2 flip
charts, an 8x8 feet projection screen, a VCR player, an audiotape player, a digital projector
for PowerPoint presentations and a lap-top computer (as a back-up machine).
Please note that the conference-room walls should be free to post five 25x35" laminated
case-study templates, one for each group of five participants. We also recommend round tables,
each seating five participants, in a crescent arrangement, to face the workshop leader.
An adjacent room for lunch is highly desirable. It would enable the participants to acquire
further knowledge during the lunch break viewing two 40-minute videos, at no further cost to
the client.
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DELIVERY
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This seminar is available for in-house delivery (minimum number of participants: 15, maximum
50 persons). Please contact us for terms and conditions.
Clients interested in learning about time management in one of our public seminars should
consider either:
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Cambridge, MA, USA. Call toll free:
1-800-HARVARD
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Ottawa, ON, CANADA. Call toll free:
1-800-HARVARD or (819)772-7777
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Worldwide Order Center & Main Training Campus: 70 Technology Boulevard
Gatineau, QC J8Z 3H8 CANADA, 1-800-HARVARD
International: +1 (819) 772-7777, Fax: +1
(819)772-1114
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Australia Distribution Centre, GPO Box 2253, Melbourne
Victoria, Australia, 3001. Telephone: +61 3-8319-0942
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European Distribution Centre for Harvard Planners: WH Smith, 248, rue de Rivoli, Paris,75001
Dorothée Ben Tahar: +33 1 44 77 88 99 Extension 1 (Stationery). Concorde Metro Station.
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Customer Video Testimonials
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